Town of Newington Police Department
April 21, 2004
Dear Mr. Ingalls,
On behalf of the Newington Police Department, I would like to personally thank you for your generous contribution to the D.A.R.E. program. Your donation has helped provide 5th grade students in Newington with the most current classroom materials and graduation gifts offered by D.A.R.E.
The tremendous response by your organization and others throughout the community has helped carry on the tradition of the D.A.R.E. program in Newington. The opportunity to work with our children toward preventing or reducing drug abuse and violence is invaluable. Without donations from our community this chance to work with and guide our young people might not be possible.
You are to be commended for your support and enthusiasm which helped make this year a huge success. Thank you again for your generous contribution.
Sincerely,
D.A.R.E. Instructors
Detective Michael Morgan
Detective Michael Webster
My name is Eric March I am a united States Marine,
I just wanted to say thank you for funding a Memorial Day commercial. I am truly impressed. Sometimes I ask myself does anyone have any American pride left? Its not often that we as Americans show thanks for our freedoms. I love this country and am truly proud to be an American. I will fight for this country any day of the week. Its people like yourselves that drive me to do just that.
All too often now a days people take our freedoms and way of life for granted. Not everyone realizes what it is our service men and women do in the world while we get to sleep and live protected in the comfort of our homes. Every US veteran deserves the utmost respect. Newington Electric has shown that they respect and truly care about the men and women of our military, and that means a lot to me.
Watching your commercial has lifted my spirits. For that I thank you and truly am appreciative. Its a shame that more companies don’t show the support and consideration you have.
God bless America and its troops, and God bless all of you at Newington Electric.
Once again thank you.
Eric R March Jr.
Dear Ed, just a short note to praise your organization and staff. On New Years Eve we had a problem and CL&P ‘dropped the ball’- Your guys, Scott and Attila could not have been more helpful or professional under difficult circumstances and on a holiday. My family and I are very grateful for the service and support.
Respectfully
John Droney
Ed,
In this day and age, it is common to hear complaints about service, but it is not very often that someone takes the time to let you know about a pleasant experience.
I want to take a moment to let you know how much we appreciate your professional staff and the work that they performed at our home.
We recently purchased a 50 yr. old house and were not sure if we needed an overhaul to our electrical system, or just needed it updated. We called Newington Electric and had Rod come out to our house and he looked at our existing system and told us that we only needed our panel updated. We really appreciated the fact that he did not try to sell us something that we did not need, but gave us a true estimate of what we actually needed.
The staff that came out to perform the job were very professional, timely, and tidy, not to mention trustworthy. The fact that we left our back door open and instructed them to let themselves in and lock up when they left, relieved a great burden of one of us having to take time off from work to be t here when the job was being done.
All in all, I want to thank you for a job well done, your professional staff, timely work and most of all, being able to trust a company that will provide professional service and provide only the service that is actually needed, and not try to sell you something you don’t need.
We will be sure to recommend your company to anyone in need of electrical work. I am a Newington native and it is nice to recommend another Newington native! (I went to school with you - remember Center School? - we used to sit on the back steps at recess and talk about how we were going to buy Harleys! -I actually bought one after all these years!)
Sincerely,
Karen Duponte Stasaitis
Jerry D’Amato
I would like to take a few moments out of my day to commend both April and your service department for your amazingly fast and efficient service.
Last Friday, at 3 minutes before 5:00, I called Newington Electric and spoke to April. I told her we had a hanging fixture in our show- room that wasn’t working, even though we had tried several bulbs. She responded that Monday or Tuesday, someone would stop by. That was fine by me. Would you believe someone was here before 8:30 AM this (Monday) morning, and, before you knew it the fixture was fixed (It needed its wiring re-tied).
I think both April and the electrician deserve a glass of champagne raised in their honor!
Thank you
Dear Mr. Ingalls
Your firm recently completed a job at our home by increasing service to 200 amps, installing a new board in the basement (switching from fuses to circuit breakers), installing electric heat in our sunroom, and replacing our exterior security lights.
I wish to congratulate your firm for the excellent work. When the Town Building Inspector checked it over and approved same on 4/11/03, he told me that this was one of the best and cleanest jobs he had inspected. And then when the CL&P meter-man came to reinstall a meter, he came to my door and asked who did this work, as he was also impressed with the quality of workmanship.
Over the years we have had many different electrical contractors do work at our homes, and this by far was the best job. Your firm has an excellent reputation, and when we decided to have this work done, I stopped by your facility and requested a quote. This was the only quote that we requested and I considered it fair and told your foreman, Jack N. to proceed.
Continue the good work.
Harold & Doris Whiting
To the wonderful staff at Newington Electric,
From the moment I arrived home on Good Friday and saw the huge fallen tree in my yard and realized all the power lines to my house were severed; I knew I was in trouble. However, as soon as I called Newington Electric positive things happened. My heart fell when I reached an answering service, but she had barely hung up with me when my phone rang and Jon F. cheered me up. Beyond having a technician at my house in less than 1 ½ hours, he even made me laugh. Atila was competent and friendly, even though he’d already had two very long days. After his work was complete, Jon was diligent in contacting CL&P to make sure my power was ultimately restored. He even called me the next morning to make sure all was well. Please feel free to use me as a reference because I will give your company and staff glowing reviews!
Sincerely,
Rochefort
Dear Mr. Ingalls,
Just a note to commend and thank everyone involved in your company for obtaining a replacement generator for my home.
John Fillie is an absolute credit to your company. He has been outstanding in personally dealing with me and genescic also. Scott, Charlie and the entire service department have always been prompt and professional wherever called upon.
Killingworth is quite rural, and as a woman, I worry about power failures in the winter which would compromise my heating system leading to broken pipes. NEC has given me great confidence to avoid such situation.
Mr. Paul Bowman of Diversified Builders in Cheshire originally recommended your company to me. I am so glad he did. It is a combination of great management and service that make a company a winner.
Thank you again,
Jan Bagwell
Scott and Eric who finished up the job on the hottest and most humid day of the year. Also Jon for a quick and efficient. The guys arrived as promised and continuously worked till the job was done. It appeared to be a professional job in all aspects. We are very much satisfied.
Thanks again
Dale and Family
Dear Mr. Ingalls,
I would like to take a moment to thank you for your assistance with the recent build-outs in DPW. Your stewardship and attention to detail are very much appreciated. Because of the remarkable response time to our many recent requests, the offices that were moved, reconfigured or newly formed were fully functioning in record time. Everyone exhibited an extraordinary amount of enthusiasm in tackling the requests which brought quality, structure and focus to each task at hand.
We are fortunate to have an individual who can work independently and oversee such projects with assurance that it will be done well. It is indeed our good fortune that you were able to help us in our time of need.
Sincerely,
James T. Fleming
Commissioner
State of Connecticut
Department of Public Works
Dear Bob,
Thank you for your letters to Trane, Harry Grodsky & Co., Inc. And Newington Electric. I would like to extend a personal thank you to you and your staff for the many hours of coordination required getting the chiller and generator into place. Your patience was recognized again as you explained to “non-engineers” what was occurring and why. Because of the professional efforts of RCMS Controls, Trane, Grodsky and Newington Electric, Department of Labor lost only two half days of work.
I reiterate your saying “Job well done!”
Sincerely,
Donna L. Baisley
Assistant Administrator
Facilities Management, DPW
State of Connecticut
Dear Rod,
Just wanted to say that the 2 men -Louis and Mike that you sent out to my condo this past Friday 6/9 did a great job. And the best part was that any small mess they made they cleaned up!!
Thanks,
Joann Arcata
Mr. Ed Ingalls
I have never written to a company complimenting them for a job well done but here goes.
Thursday October 4th a crew from your company arrived at my house in South Windsor to upgrade my electrical system. They did a fantastic job!
The electrical inspector upon completion of his inspection said and I quote “That’s the BEST I’ve seen in both equipment and work,” the young men on the job site wre polite and a pleasure to watch work. They left the site spotless when they finished.
Mr. Ingalls you should be very proud of this crew they did a great job representing your company.
Thanks,
Ron & Gert